Oxford Writers' House CIC – Set of Terms and Conditions
D. Subscription Service Terms and Conditions
E. Tutor Service Terms and Conditions
F. Event and Ticket Terms and Conditions
G. Jobs Listings Terms and Conditions
H. Competition Terms and Conditions
1.1 These terms and conditions shall govern your use of our site.
1.2 By using our site, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our site.
1.3 We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time. We may update and change our site from time to time.
1.7 Our site is directed to people residing in the United Kingdom. We do not represent that content available on or through our site is appropriate for use or available in other locations.
2. Copyright notice
2.1 Copyright (c) Oxford Writers’ House.
2.2 The copyright to all contents of this site is held either by Oxford Writers’ House or by the individual authors, and none of the material may be used elsewhere without written permission. For reprint enquiries, please contact us.
3. License to use site
3.1 You may:
(a) view pages from our site in a web browser;
(b) download pages from our site for caching in a web browser; (c) print pages from our site;
(d) stream audio and video files from our site; and
(e) use our site services by means of a web browser,
(f) download files where expressly permitted to do so (e.g. application forms)
(g) link to or quote sections of our site on social media, but not replicate an article in its entirety.
subject to the other provisions of these terms and conditions.
3.2 Except as expressly permitted by Section 3.1 or the other provisions of these terms and conditions, you must not download any material from our site or save any such material to your computer.
3.3 Except as expressly permitted by these terms and conditions, you must not edit or otherwise modify any material on our site.
3.4 Unless you own or control the relevant rights in the material, and except as in 3.1 you must not:
(a) republish material from our site (including republication on another site or print publication); (b) sell, rent or sub-license material from our site;
(c) exploit material from our site for a commercial purpose; or
(d) redistribute material from our site.
3.6 We reserve the right to restrict access to areas of our site, or indeed our whole site, at our discretion; you must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our site.
3.7 Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
3.8 You must not use any part of the content on our site for commercial purposes without obtaining a license to do so from us or our licensors.
3.9 Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with the content standards set out in our Acceptable Use Policy below and comply with the following terms:
• You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.
• Any content you upload to our site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us and other users of our site a limited license to use, store and copy that content and to distribute and make it available to third parties.
• We have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.
• We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy.
• You are solely responsible for securing and backing up your content.
4. Acceptable use policy
4.1 You must not:
(a) use our site in any way or take any action that causes, or may cause, damage to the site or impairment of the performance, availability or accessibility of the site;
(b) use our site in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;
(c) use our site to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;
(d) conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our site without our express written consent;
(e) access or otherwise interact with our site using any robot, spider or other automated means;
(f) violate the directives set out in the robots.txt file for our site; or
(g) use data collected from our site for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mailing).
4.2 You must not use data collected from our site to contact individuals, companies or other persons or entities.
4.3 You must ensure that all the information you supply to us through our site, or in relation to our site, is true, accurate, current, complete and non-misleading.
4.4 You may link to our home page, provided:
• You do so in such a way that is fair and legal and does not damage our reputation or take advantage of it.
• You do not establish a link in such a way as to suggest any form of association with Oxford Writers' House where none exists,
• You do not establish a link in such a way as to suggest any approval or endorsement on our part where none exists.
• You do not establish a link to our site in any website that is not owned by you.
• You do not frame our website on any other site, nor may you create a link to any part of our site other than the home page.
• The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy.
• You understand that we reserve the right to withdraw linking permission without notice.
5. Registration and accounts
5.1 You may register for an account with our site by completing and submitting the subscription form on our site, and clicking on the verification link in the email that the site will send to you.
5.2 If you register for an account with our site, you will be asked to choose a user ID and password. Your user ID must not be liable to mislead and must comply with our Acceptable Use Policy; you must not use your account or user ID for or in connection with the impersonation of any person. You must keep your password confidential. You must notify us in writing immediately if you become aware of any disclosure of your password. You are responsible for any activity on our site arising out of any failure to keep your password confidential, and may be held liable for any losses arising out of such a failure.
5.3 You must not allow any other person to use your account to access the site. You must notify us in writing immediately if you become aware of any unauthorised use of your account. You must not use any other person’s account to access the site.
5.4 All use of subscriptions are limited by the subscription terms and conditions.
6. Our site
6.1 The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
6.2 Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date. We do not guarantee that our site will be secure or free from bugs or viruses.
6.3 Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those sites or resources.
6.4 This website may include information and materials uploaded by other users of the site, including to bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values. If you wish to complain about information and materials uploaded by other users please contact us on firstname.lastname@example.org
6.5 We reserve the right to discontinue or alter any or all of our site services, and to stop publishing our site, at any time in our sole discretion without notice or explanation; and save to the extent expressly provided otherwise in these terms and conditions, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any site services, or if we stop publishing the site.
6.6 To the maximum extent permitted by applicable law and subject to Section 7.1, we exclude all representations and warranties relating to the subject matter of these terms and conditions, our site and the use of our site.
7.1 From time to time we may appeal for donations for certain projects. In the unlikely event that we raise more money than can be reasonably and efficiently spent on a single project, any surplus funds will be used to help us create future events, workshops and similar community endeavours.
7.2 We are not usually able to give refunds for voluntary donations, however if you have made a donation in error, please contact us as we may be able to refund the donation less any charges we have incurred. Please email email@example.com.
8. Limitations and exclusions of liability Whether you are a consumer or a business user:
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any services to you, which will be set out in the relevant terms and conditions relating to such services.
If you are a business user:
We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.
We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
o use of, or inability to use, our site; or
o use of or reliance on any content displayed on our site. • In particular, we will not be liable for:
o loss of profits, sales, business, or revenue;
o business interruption;
o loss of anticipated savings;
o loss of business opportunity, goodwill or reputation; or o any indirect or consequential loss or damage.
If you are a consumer user:
Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
If defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.
9. Breaches of these terms and conditions
9.1 Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may:
(a) send you one or more formal warnings;
9.2 Where we suspend or prohibit or block your access to our site or a part of our site, you must not take any action to circumvent such suspension or prohibition or blocking (including without limitation creating and/or using a different account).
10.1 You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions. You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these terms and conditions.
10.3 These terms and conditions shall be governed by and construed in accordance with English law. Any disputes relating to a contract under these terms and conditions shall be subject to the jurisdiction of the courts of England.
11. Our details
11.1 This site is owned and operated by Oxford Writers’ House CIC.
11.2 We are registered in England and Wales under registration number 10348484 and our registered office is at 56 Woodstock Road, Oxford, OX2 6HS.
11.3 Our principal place of business is at 56 Woodstock Road, Oxford, OX2 6HS.
11.4 You can contact us by writing to the business address given above, by email to firstname.lastname@example.org
We are committed to protecting and respecting your privacy.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Oxford Writers’ House CIC of 56 Woodstock Road, Oxford, OX2 6HS.
Our nominated representative for the purpose of the Act is Asiyla Radwan.
INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following data about you:
Information you give us. You may give us information about you by filling in forms on our site (our site) or by corresponding with us by phone, e-mail or otherwise. This includes information
• you provide when you register to use our site, subscribe to our service, participate in discussion boards or other social media functions on our site, enter a competition, promotion or survey and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph and information about your lifestyle and diet.
Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information:
technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
Information we receive from other sources. We work alongside third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
USES MADE OF THE INFORMATION
We use information held about you in the following ways:
Information you give to us. We will use this information:
to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information that you request from us;
to notify you about changes to our service;
to ensure that content from our site is presented in the most effective manner for you and
for your computer.
Information we collect about you. We will use this information:
to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
to allow you to participate in interactive features of our service, when you choose to do so;
as part of our efforts to keep our site safe and secure;
to measure or understand the effectiveness of advertising we serve to you and others, and
to deliver relevant advertising to you;
to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
• Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may us this information and the combined information for the purposes set out above (depending on the types of information we receive).
DISCLOSURE OF YOUR INFORMATION
We may share your information with selected third parties including:
Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you.
Analytics and search engine providers that assist us in the improvement and optimisation of our site.
We may disclose your personal information to third parties:
In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
If we or substantially all of our assets are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets.
WHERE WE STORE YOUR PERSONAL DATA
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all
Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their
advertisement to that target audience.
All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at email@example.com
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
ACCESS TO INFORMATION
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
We use the following cookies:
Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
Except for essential cookies, all cookies will expire eventually.
D. Subscription Service Terms and Conditions
1.1 These terms and conditions set out the conditions relating to our sale of subscriptions whether in print or online, or both.
1.2 In the case of online subscriptions, you use of site is at all times subject to our Website Terms and Conditions.
1.3 We reserve the right to update these terms from time to time.
2. Types of subscriptions and what is included
2.1 Each publication or service we offer has multiple subscription options and therefore you should check the type of access and period of subscription/access on the web page which sets out its price and period of access.
2.2 Each subscription/access right is personal to the subscriber, and is a non exclusive, non transferable right of access from the date of contract, fully in accordance with our licence set out below.
2.3 For paper subscriptions (where offered) these will be delivered to your nominated address, based on the number of issues stated on the subscription page, for 1 year starting with the current issue at the point of contract, unless otherwise agreed in writing. We will make every effort to deliver each new issue to subscribers before the trade publication date, but cannot be held responsible for postal or customs delays. Non print delivery will occur once your order has been accepted, via your access online.
2.4 We reserve the full editorial control over our publications and services and reserve the right to make changes, including but not limited to, our editorial approach, the right to remove certain content which may be or become contentious, complained about, unlawful, or which has not been complied in accordance with our requirements, and includes the look, feel and functionality of our publications and services.
3. Placing an order and our acceptance
3.1 When you request a subscription (which includes renewals or subscriptions) whether in print, online or via mobile downloads (as applicable to the publication or service), the subscription will be for the period agreed, in multiples of 12 months or more.
3.2 Subscriptions and access rights are supplied subject to availability, remaining in current circulation and continuing to be owned by us or licensed to us. In the event that we are unable to supply any subscriptions/ access rights for the agreed term, we will inform you as soon as possible and provide you with a full refund. To the fullest extent permitted by law, we will not however be liable for any other direct or indirect losses, nor any losses, caused as a result of not being able to supply you with the subscriptions for all or any of the periods subscribed to. This does not affect your statutory rights.
4. Your account details
4.1 If your request for a subscription/access rights is accepted, you will be responsible for maintaining confidentiality of your online account and password, restricting access to your computer and/or preventing unauthorised access to your account.
4.2 You agree to take responsibility for all activities that occur under your account or password.
4.3 If you believe that your account or password is being or is about to be used by anyone else you should inform us immediately via firstname.lastname@example.org
5. Prices and payments
5.1 The price that you pay for your subscription/access rights should be the standard pricing as indicated on the site, brochure, letter, email or via the phone (as applicable) which will depend on your billing/ invoice address. These prices are valid for purchases made during the calendar year which the purchase relates to. You will be charged in the currency as indicated via the site, brochure, letter, email or via the phone which, if not the country of your bank account, will be converted by your bank into the currency of your bank account, when processed. We are not responsible for any additional charges your bank may apply.
5.2 While we try to ensure that all prices we display and quote are accurate, errors may occur. If we discover any error in the prices of the subscriptions you have ordered and this is greater than what you have paid, we will inform you as soon as possible and give you the option of recommencing your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. If you cancel for this reason and we have already processed your payment, you will receive a full refund.
5.3 We accept payment via credit, debit card and cheque.
6. Cancellation and suspension of account
8.1 We may suspend or cancel your account with immediate effect:
8.1.2 If you fail to pay for your subscription, and the fee remains unpaid more than 7 days after we have given you notice of the non-payment.
8.2 You may cancel your subscription by notifying us. Cancellation shall take effect 30 days after the date on which we receive notice. We will refund you for all un-mailed copies or for the unused period of any digital subscription as at the date of cancellation.
E. Tutor Service Terms and Conditions
1.1 Oxford Writers’ House provides a place where students and aspiring authors in need of writing help can seek private tuition from highly qualified writers. We provide an introductions service to connect authors and tutor (our Tutor Service).
1.2 Any use of our Tutor Service whether as a Student or Tutor or otherwise is subject to these Tutor Services Terms and Conditions. By using our site in connection with the Tutor Service, making a booking for a tutor via our site or by accepting a booking for a Lesson, you confirm your agreement to these terms.
1.3 The following definitions and rules of interpretation apply to these terms:
• “Charge” means the amount payable by the Student to us in respect of a Lesson;
• “Student” means a person using the Site for the purpose of participating in a Lesson with a Tutor; “Tutor” means a person using the Site for the purpose of offering tuition services;
• “Lesson” means a one-to-one lesson between Tutor and Student; and.
• “User” means a Tutor, a Student or anyone using our site.
Words importing the singular shall include the plural and vice versa, words importing the masculine shall include the feminine and neuter and vice versa, and words importing persons shall include bodies corporate, unincorporated associations and partnerships.
2. Details of the Tutor Service
2.1 We provide an introductions service to connect Students and Tutors only. If a Lesson is booked, a contract is created between the Student and Tutor. We are not a party to this contract and we accept no responsibility for the conduct of the Student or Tutor or for either party’s non-compliance with the contract in place between them.
2.2 A Student may request a Lesson based on the fee quoted by the Tutor and the calendar of availability featured on each Tutor’s profile page. The student will also request a topic to study based on the subjects taught by the Tutor. After the student sends his or her request to book the time, date, subject and topic of a session, the tutor will confirm the above request.
2.3 Once your request to book has been accepted by a Tutor, it creates a “Booking”. A Booking creates a binding contract between the Student and Tutor under which the Tutor agrees to provide the Lesson at the time/date specified and the Student agrees to pay for the Lesson.
2.4 Payment for the Lesson is to be made in full by the Student prior to the start time of the Lesson. In the event the Student fails to provide payment, the Lesson shall not be provided but the Student will still be liable to pay the Tutor’s fee in connection with it.
3. Tutors’ Warranties
Each of the Tutors hereby warrants to us and to all Users that:
3.1 they are at least eighteen years of age and has the necessary qualification or experience to provide the tuition in the subject(s) they offer in their profile on the Site;
3.2 they have provided to us accurate and up to date information about themselves;
3.3 If marked as DBS checked, they have, undergone a CRB, DBS, Disclosure Scotland or Access Northern Ireland check (and will provide us with a copy of such upon request) and their name does not appear on either List99 or the PoCA list;
3.4 they are personally responsible for the information posted by themselves on the Site and shall indemnify us against all and any liability incurred as a result of any false, inaccurate, incomplete or misleading information provided about themselves;
3.5 they agree that Oxford Writers’ House will be informed of any and all transactions (including, but not limited to charges, the booking of appointments, etc.) between themselves and Students;
3.6 they agree that the booking of any and all tutoring services will be made through the Oxford Writers’ House website and that all such charges will incur a 10% commission fee, payable to Oxford Writers’ House within two weeks of invoicing. The tutor will be invoiced and liable to pay Oxford Writers’ House directly, either by cheque, cash, or direct debit to the Oxford Writers’ House bank account;
3.7 they will not provide to Users (with the exception of Students who have already booked an appointment) any identifying information including, but not limited to, phone number, e-mail address, postal address or website address;
3.8 they will not request from any User (with the exception of Students who have already booked an appointment) any information that could allow the User to be personally identified including, but not limited to, phone number, e-mail address, home address, postal address, web-site address or details of any organisation, school or body of which she/he is a member;
3.9 they recognize and confirm their role as an independent contractor, not an employee of Oxford Writers’ House, and are thus responsible for their own income tax, national insurance and other liabilities payable;
3.10 they shall indemnify us against any and all losses, liabilities, costs, damages and expenses howsoever incurred by us in connection with their use of the Site, the Tutor Services, provision of lessons and/or their breach of any of these Terms;
3.11 no material used by them in the course of a Lesson will be offensive or defamatory and it will not infringe any UK laws (including laws relating to copyright);
3.12 they are wholly responsible for the appropriateness and the content of any and all material that they provide as part of a Lesson;
3.13 they will participate fully and professionally in all applicable Lessons;
3.14 they shall not accept any bookings from Students other than through our Tutor Service. In the event a Tutor circumvents this arrangement and contracts independently with a Student previously introduced to them by us, we are entitled to demand and be paid 10% commission relating to all lessons given by the Tutor to the Student. This amount shall be paid by the Tutor within 14 days of us demanding it; and
3.15 they shall not provide a Lesson to any Student under the age of 16 unless a parent or guardian is present at all times.
4. Student Warranties
Each of the Students hereby warrants to us and to all Users that:
4.1 they are responsible for assessing the suitability of a Tutor based on their profile and for choosing a Tutor;
4.2 their behaviour will not be disruptive, offensive, abusive, unlawful, harassing, defamatory, threatening, harmful, obscene, profane, sexually oriented, racially offensive or otherwise objectionable in any respect; and
4.4 they are not less than eighteen years of age. Students of less than eighteen years of age can only participate with the involvement and prior consent of a parent or guardian and under the supervision of the same. Students under eighteen years of age cannot make bookings directly; their parent or guardian must make the booking and engage the Tutor.
4.5 they will comply at all times with these terms and with other policies and instructions reasonably given by us or the Tutor from time to time.
4.6 they shall provide a safe and appropriate location for the provision of the Lesson. In the event a Tutor is not satisfied that the proposed location is appropriate for a Lesson they shall be entitled to refuse to provide it and the Student shall remain liable for their fee;
4.7 they shall not engage the Tutor for future Lessons other than through our Tutor Service; and 4.8 they shall pay the fee relating to the Lesson in accordance with these terms.
5. Complaints, refunds and cancellations
5.1 If the Student is unhappy with any Lesson, she/he must report her/his concerns to us within 72 hours of the end of the Lesson. We shall then investigate these concerns and, if appropriate, arrange a refund. Our decision in this regard is final and binding.
5.2 A Student is entitled to cancel a Lesson without penalty anytime up til 48 hours before the scheduled Lesson. Requests to cancel must be emailed to Oxford Writers’ House at email@example.com, and by email to the tutor directly. In the event notice is received less than 48 prior to the scheduled start of the Lesson, the Student shall remain liable to pay the relevant fee. Any cancellation requests submitted in any way other than the above, will be classed as null and void.
5.3 A Tutor is entitled to cancel a Lesson at anytime up until the scheduled start time of the Lesson . Requests to cancel must be emailed to Oxford Writers’ House at firstname.lastname@example.org, and by email to the Student directly. In the event the Tutor cancels the Lesson, the Student shall not be liable to pay any fee in connection with the Lesson.
5.4 Lessons cannot be cancelled once they have started.
5.5 Oxford Writers’ House will not refund sessions for sessions missed due to the absence or negligence of the student. If a student fails to attend, they will still be charged unless the session has been cancelled 48 hours in advance, as per our cancellation policy.
F. Event and Ticket Terms and Conditions
1. Tickets for Oxford Writers’ House events are Non-Refundable / Non-Transferrable.
2. Only customer holding a valid ticket will be admitted to the Event. There are a limited number of Tickets (and different types of Tickets) available for each event, and therefore purchase of tickets is strictly subject to availability.
3. Any attempt to forge tickets will result in a permanent banning from future events.
4. Any attempt for non-members to use exclusive membership discounts for events tickets will result in a permanent ban from future events, as well as a termination of membership for the relevant member.
5. Only members with their relevant membership information and/or ID with you will gain admittance.
6. You may not re-sell or transfer a ticket for commercial gain. If a ticket is re-sold, transferred or advertised for profit or commercial gain or used for competitions, promotions or hospitality packages by anyone other than us, or an authorised sub-agent, it will be void and you will be refused entry to, or ejected from, the venue without refund.
7. Oxford Writers’ House reserves the right (a) to cancel or change the event; (b) to refuse to serve alcohol to intoxicated persons.
8. It is Your responsibility to check that the event has not been cancelled, rescheduled or made the subject of an alteration. Information on such matters will be made available as soon as reasonably practicable on the Oxford Writers’ House website and any relevant social media pages. Customers are advised that the website cannot always be updated immediately and that circumstances giving rise to cancellation, postponement or Material alterations can sometimes arise immediately prior to an Event.
9. Oxford Writers’ House is not responsible for loss or injury etc to persons or possessions etc caused by participation in this event.
10. Event Attendee and/or Member is liable in full for any charges levied by the Oxford Writers’ House and/or relevant locations resulting from their own actions and/or behaviour, and may be expelled or refused entry for unacceptable or disruptive behaviour at the discretion of the organisers
11. By attending the Event, you give your express consent to your actual or simulated likeness being included within any film, photograph, audio and/or audiovisual recording to be exploited in any and all media for any purpose at any time throughout the world, the copyright to which shall be owned by us or our contractors without payment or compensation. If you attend an Event with your child aged under 18 years you give the foregoing your express consent on their behalf.
12. All guests are asked to observe and comply with safety advice, site signage and ‘No Smoking’ areas.
G. Jobs Listings Terms and Conditions
1. We do not accept adverts for unpaid internships on this jobs board.
2. We only accept jobs from selected partner employment agencies.
3. Oxford Writers’ House acts only in the capacity of publicising opportunities to job seekers. It does not effect introductions between recruiters and candidates (or vice versa), and nor does it supply candidates to recruiters.
4. Recruiters are responsible for ensuring their adverts comply with all relevant UK and European employment legislation and accept full legal and financial responsibilities if their job adverts are found to have contravened any of these laws.
H. Competition Terms and Conditions General Terms and Conditions
1. These terms and conditions apply to all competitions (unless and to the extent that) the competition states otherwise.
2. Unless otherwise specified, competition open to UK residents aged 8-18, except employees of Oxford Writers’ House and their associated, affiliated or subsidiary companies, their families, agents or any other person(s) connected with the competition, including third party promotional partners.
3. Entry limited to one per person. The winner is responsible for ensuring they are able to accept the prize as set out and in accordance with these terms and conditions, in the event they are unable to do so then the OWH reserves the right to redraw the prize.
4. Entry is free but entrants should be aware that they may be subject to data charges depending on their own individual arrangements for Internet access.
5. An eligible entrant must be an individual, must enter on their own behalf, unless a group submission is made by their teacher, and must submit an entry in the form requested by OWH under this promotion including their name, address and e-mail address.
6. By entering, all eligible entrants agree to abide by each and all these terms and conditions. Misrepresentative or fraudulent entries will invalidate an entry. Where a competition involves a voting process: offering or receiving any incentive for voting is not permitted and will invalidate the vote, and may disqualify the recipient of the vote. OWH reserves the right, with or without cause, to exclude entrants and withhold prizes for violating any of these terms and conditions. OWH reserves the right to amend these terms and conditions. Any amendments will be published on the Website.
7. OWH reserves the right to publish entries (including parts of entries) other than the winning entry and publication does not necessarily mean the entrant has won a prize.
8. Winners may be required to submit valid identification before receiving their prize.
9. The Editor’s decision is final and binding on the entrants. No correspondence will be entered into.
10. OWH will not be liable for technical, hardware, or software failures of any kind or lost or unavailable network connections that may limit or prohibit an eligible entrant’s ability to participate in the competition. Other than death or personal injury arising from the acts or omissions of OWH or its employees, OWH will not be liable for any loss or damage arising out of the winner’s (or their guest’s) enjoyment of the prize.
11. By entering, any subsequent prize winners agree to allow the free use of their names, photographs and general locations for publicity and news purposes during this and future promotions by OWH (Oxford Writers’ House) or any associated or subsidiary company.
13. Completion and submission of a registration slip or e-mail will be deemed acceptance of these terms and conditions.
14. OWH reserves the right at any time to cancel, modify or supersede the competition (including altering prizes) if, in our sole discretion, a competition is not capable of being conducted as specified. OWH reserves the right to substitute a prize of equal value in the event that circumstances beyond their control make this unavoidable.
Terms and Conditions relating to Writing Prizes
1. Open to UK residents aged 8-18 only.
2. Competition closes at midnight on DATE.
3. One entry per person. Bulk and/or third party entries can only be submitted by an Oxfordshire-based teacher, via the postal address above.
4. Posted entries must contain entry, writer’s name, age, postal address, guardian or parental email address. The entry category is the same for everybody: The Future: new worlds, dreams and technologies. The submitted pieces must each be under 1,500 words. Entries must be typed in English only. Your entry must be written in the body of the online submission (via website) or posted submission only, no attachments will be read. (Promoter reserves the right to allocate the entrant into a different category at its discretion, e.g. if Promoter thinks that entrant’s degree subject better sits in a different category).
5. Entries must be the original work of the entrant and not previously published anywhere else. Entries must not contain anything defamatory, obscene, illegal or otherwise inappropriate as may be deemed by the Promoter.
6. Entrants will retain copyright in their submitted entries, however, by entering, all entrants licence Oxford Writers’ House a worldwide royalty-free perpetual licence to edit, publish and use each entry in any and all media (including print and online) for publicity and news purposes relating to this competition. The Promoter and/or Oxford House is under no obligation to publish any entries. Please note, any publication of an entry does not mean that entrant has won a prize.
7. All valid entries received before the Closing Date will be reviewed by a sub-panel of judges who will using the Judging Criteria (set out in clause 8). The main judging panel will then select a category winner for each of the three groups. An overall winner will then be selected from across the 3 category winners by the judge(s). The Judges decision is final. No correspondence will be entered into.
8. The judging criteria and apportionment are: a. Originality (50%)
b. Powerful expression (50%)
(the “Judging Criteria”)
9. There will be a total of three category winners and one overall winner selected from the three category winners. Only a Fledgling (16-18) author will be eligible to become the Oxford City Young Writer, 2017-2018.
10. Winning entrants agree to participate in reasonable publicity relating to this Competition, including but not limited to having their name published with their entry.
11. Competition general terms and conditions apply.